My Portfolio Space

Head IT at SM3 Creative

2024 - Present

Leading IT operations, including updating the Philani Maswati website and developing a new business platform.

CCTV Technician at Freelance Contract

June 2024

Completed a home installation of CCTV cameras in Gutu, Zimbabwe.

IT & CCTV Technician at Royal Pos & CCTV

June 2023 - February 2024

Performed graphic design for the company, installed CCTV cameras and Point of Sale (POS) systems, and handled networking tasks. Worked across various locations in South Africa, including Tonga, Johannesburg, Malelane, Hoedspruit, and Hazyview.

Marketing Information Systems Officer at ESWADE

October 2019 - July 2020

Managing System (AMIS - Agricultural Marketing Information System of Eswatini), by daily updating and maintaining system, sending weekly updates of System, Training users on how to use the system, Traveling to Rural Development Areas to get farmers to use the system. Improved AMIS so we could have it running as an application for Android Users.

I.T Officer at NAMBOARD

March 2017 - September 2019

Network administrator, always making sure network connectivity is always up, backing up of all systems every day. I also work with Helpdesk issues where I attend calls with regards to IT problems. Tonner management always making sure that we always have a supply of tonners. Managing all IT systems in Manzini, Encabeni and Lomahasha. Daily Activities included: Analysis of Network Connectivity between Manzini and Encabeni, making sure that users are able to use ACCPAC system without errors, trouble- shooting basic printer errors, SAGE 300 Maintenance (Helping users with the system when they encounter errors, making sure idle users are logged out of system). Trouble-shooting Outlook Errors, reconfiguration of all network ports within Encabeni. Helpdesk issues (Computer Hardware Issues - Computer not responding, printer errors, basic network connectivity issues within Systems.)

I. T Assistant at Royal Swaziland Sugar Co-Operation

March 2016 - May 2016

Work with the Helpdesk in assisting calls (problems) from staff, managing SAP Systems, daily, weekly and monthly back-ups for all servers, computer repairs and trouble-shooting, trial and error of documents, adding user rights assigned by job description, maintaining a clear bandwidth with internet access given to users, basic maintenance of RSSC servers.

Associate Degree in Information Technology

Limkokwing University Of Creative Technology

August 2012 - August 2016

IGCSE Level Certificate

Swazi National High School

January 2006 - December 2011

I.T Technician

Setting up workstations with computers and necessary peripheral devices, checking computer hardware (HDD, mouses, keyboards etc.) to ensure functionality, Installing and configuring appropriate software and functions according to specifications.

Graphic Designer-Adobe Creative Suite

Create visual concepts using computer software, to communicate ideas that inspire, inform, or captivate consumers. Develop the overall layout and production design for advertisements, brochures, magazines and corporate reports. Develop graphics for product illustrations, logo, and websites.

Server Manager

Maintain the computer networking system in an office environment by tracking server activity, performing upgrades of software, maintaining computer hardware, addressing questions about technical problems, and improving efficiency by evaluating system network functions.

Disaster Recovery

Design, implement, and communicate business continuance and disaster recovery plans and processes that ensure the security and integrity of company data, databases, information systems, and technology. Conduct risk analysis to identify critical operations and systems that are core to continue business operations in the event of a disruption. Monitor and test the plans and back-up systems. Manage the contracts with required vendors for off-site and other resources required for business continuation and recovery.

Microsoft Office

Word, Excel, Outlook, Publisher and PowerPoint.

Pastel Administrator

Troubleshoot and Maintain Pastel.

Sage 300 ACCPAC

Systems Administrator, Basic Maintenance and Trouble-shooting, Workflow Configurations and Administration.

Microsoft Exchange

Provide day-to-day support to users, maintenance of the server software, assist in the management of server infrastructure, manage mail-related systems and tools, and perform server migration along with backup.